Smart tv s are fantastic if they do what they are meant to do and beyond frustrating when they don t.
Tv wifi connection issues.
Smart tv internet connection problems 10 troubleshooting tips.
Go to another device connected to your internet like a computer tablet gaming system or even another smart tv and pull up a web page.
If that works your wi fi is the problem.
Then the wps option advancedwireless option will become an available selection.
If so connect the tv to the wireless network first.
The pin code option may be grayed out.
If the issue still occurs or if you don t have an android tv refer to the troubleshooting articles below.
If that device is also having issues your internet may be experiencing an outage we d recommend contacting your isp.
Wait for 5 minutes to that the router finishes loading the internet settings.
Ensure the software is up to date.
Before you proceed if you have an android tv model perform a power reset restart and check if it resolves the issue.
To avoid this from happening as it keeps your smart tv from losing its internet connection you need to modify the security setting as soon as possible especially if the network uses wep or is open.
Press settings on your remote all settings network wifi connection connect via wps pin.
If you can t connect to your wi fi at all plug your laptop into the router directly using an ethernet cable and see if you can connect that way.
Check to see if you internet connection is currently working.
I have been down this road when i purchased a smart tv bought it home and then tried to connect it to the internet and my home network.
Apparently an open connection makes it easier for people to access your wifi without your permission.
Troubleshoot your internet connection.
This step should help you connect your tv to a wifi connection in case there s a problem from the router or hotspot device side.
The tv can t connect to the internet.
Wait for about 5 10 minutes and turn it on again.